ProvaMed Provale Cup - Limited Flow Cup for Dysphagia

ProvaMed Provale Cup - The Small Sips Cup for Dysphagia

The Provale Cup Delivers a Fixed Amount of Thin Liquids With Every Typical Drinking Motion.

• Clinical Benefits: Designed for people with dysphagia, The Provale Cup delivers “small sips” of thin liquids with every normal drinking motion. This may promote safer swallowing and allow the user more independence by putting hydration and nutrition within their reach.
  • May help eliminate the need for pre-thickened liquids
  • May give individuals more independence and lessen caregiver supervision
  • Patented anti-suck mechanism prevents over-delivery of fluids for ease and safety of swallowing
  • Good nose clearance to minimize head tilt
  • The transparent cup allows observance of the liquid intake level
• The Technology: Designed for those with dysphagia, the Provale Cup delivers a fixed measured dose of fluid. When the cup is tilted in a typical drinking motion, liquid travels out of a measurement device. Before any additional liquid is released for consumption, the cup must be returned to an upright position and the drinking motion repeated. With each drinking action, the cup dispenses a small amount (5 cc or 10 cc) of liquid that many people with dysphagia may be able to safely consume.
• Assembly and Disassembly: The Provale Cup is designed as a cup within a cup so it is easy to assemble and disassemble. It is top rack dishwasher safe for easy cleaning.
• Safety & Independence: For those living with swallowing disorders (dysphagia), the simple task of drinking can be a daunting challenge. Because those with dysphagia have a higher risk of choking, they may require constant assistance from a caregiver which can result in feeling a loss of independence.
  • Physically, individuals with dysphagia may experience dehydration and malnourishment. Of greater concern is that more than 40,000 Americans die each year from aspiration pneumonia, a complication related to dysphagia.

Features:

• FDA Approved: The Cup is manufactured in an ISO/GMP FDA registered facility and meets strict quality control standards.
• Promotes Independence: Designed to resemble a “travel mug”. Maintains an individual’s dignity and can be used in the clinical, home or outdoor setting.
• Patented Design: Patented "anti-suck" design to help prevent potential over delivery
• Fixed Amount: Delivers a fixed amount of liquids every time, helping eliminate the need for thickener
• Accuracy: Color-coded cups help ensure accurate fluid delivery
• Not for use with thickened liquids.
• Can be assembled with one or two handles.
• Metered flow cup for those living with dysphagia.
• 5cc Cup: Delivers a fixed amount of 5cc liquids (1 tsp).
• 100cc Cup: Delivers a fixed amount of 10cc liquids (2 tsp).

Size: Holds 8 ounces of fluid.
Available in 5 or 10 cc limited delivery

Manufacturer: ProvaMed

Options:
5cc Cup - Single (1900) UPC: 603865019004
5cc - 5 Pack Cups (1900-5PK)
10cc Cup - Single (1901) UPC: 603865019011
10cc - 5 Pack Cups (1901-5PK)
Replacement Lid - 10cc (RMP108RL)
Replacement Lid - 5cc (RMP058RL)

Please Note: Because individual patient needs differ, a trained healthcare professional must make the decision on product use and patient independence.

Assembly and Disassembly

Attaching Handles

• Determine if you would like handles. If so, decide how many.
• The cup can be used with one handle or both handles.
• Once this choice is made, slide each handle into one of the grooves on the side of the outer cup.
• Once in the groove, pull the handle upward until a light snap is heard and the "ledge" of the handle is over the lip of the cup.
• WARNING: ONCE PROPERLY ATTACHED, HANDLES CANNOT BE REMOVED. ATTEMPTING TO REMOVE HANDLES WILL DAMAGE THE CUP AND CAUSE CUP LEAKAGE.

Assembling the Cup

• Wash all Provale Cup parts before use.
• Before use, determine the correct Cup to be used: the 5cc Blue Cup or the 10cc Brown Cup.

BEFORE ASSEMBLY AND FOR CORRECT DELIVERY, CONFIRM THAT THE INNER AND OUTER CUP PARTS ARE THE SAME COLOR: BLUE FOR 5CC AND BROWN FOR 10 CC.

• After the handles are locked into place, there are three cup parts to assemble:
  • lid (top)
  • outer cup
  • mid cup
• Assemble the mid cup and the lid (top) and snap them together; an audible "click" should be heard. These parts can only be assembled one way.
• Place the outer cup on a flat surface.
• When adding thin liquid to be delivered, fill the outer cup to or below the fill line located on the inside of the outer cup. Do not overfill or the cup may leak. The fill line is approximately eight (8) ounces.
• Place the mid cup/lid (top) assembly into the outer cup and press down on the edges of the assembly. A slight audible "click" should be heard.
• The Cup is ready to be used.

Disassembly and Washing

Disassembling the Cup

1. Place the assembled cup on a flat surface.
2. Pull on the tab and surface area around the tab and remove the lid (top)/mid cup assembly from the outer cup.
3. Using the tab and surface area around the tab, separate the lid (top) from the mid cup by holding the shaft of the mid cup in one hand and pulling on the tab with the other. Experience has shown that holding this assembly close to your chest while dissembling will increase leverage to separate these parts.

Washing the Cup
It is imperative that the lid and mid cup be separated for the washing process in order to fully clean and sterilize the cup.

Once disassembled, place parts upside down on the top rack of the dishwasher. The product has been tested in the top rack of an industrial dishwasher, up to a 180°F. Or hand wash each part in hot, soapy water.

After washing and rinsing, dry the parts as you would do with other dishware.

Using the Cup
This device is not specific to any individual, but should be thoroughly cleaned before reusing.

Most of our products are offered with a free shipping promotion. Free shipping is standard ground shipping (carrier of our choice) within the 48 Contiguous United States ONLY. 

We ship to:

• The 48 Contiguous United States
• Alaska & Hawaii

We do not ship to:

• International locations
• US Territories

Time to ship

Most items for sale on our website are in stock. Generally, most items ship within 1-2 business days. Some items may require additional processing time of 3-5 business days. As always, refer to checkout for the most accurate shipping information on a product.

Note: Shipping times are calculated in business days (Monday through Friday, excluding weekends and holidays) and are a product of two factors: processing time + transit time.

To estimate the total order fulfillment time, see these examples.

Free Shipping:

1-2 business days + 5-10 business days = 12 business days from purchase

Economy Shipping 

1-2 business days + 4-8 business days = 10 business days from purchase

Standard Shipping

1-2 business days + 3-5 business days = 7 business days from purchase

Expedited Shipping

1-2 business days + 1-3 business days = 5 business days from purchase

In-Store Pickup

In-store pickup is available for most products. Please allow 1-2 business days to process your order.

NOTE: It’s important to note that these estimates are from when the shipment is sent out. Free shipping times are estimates and are not guaranteed.

If you need a faster shipping option but don't see it listed, email us at hello@hpms.com, and we will do our best to assist you! 

Shipping questions?  Email us at hello@hpms.com

IMPORTANT

We work hard during the week to bring you the best customer experience possible. On the weekend, we pause our shipping and support availability to give our team time to relax and enjoy their friends and family. Therefore:

• Orders placed after 3 pm EST MONDAY-THURSDAY will be processed the following BUSINESS DAY
• Orders placed after 3 pm EST on FRIDAY will be processed the following MONDAY
• Orders placed on SATURDAY or SUNDAY will be processed the following MONDAY

We understand this may impact our ability to serve customers, and we are happy to accommodate any affected customers reasonably.

EXPEDITED SHIPPING

Expedited Shipping (1-2 business days + 1-3 business days transit time)

• Faster turnaround in shipping from receipt of order to delivery.
• Earlier order cut-off time of 2 PM EST. Orders placed before 2 PM EST typically ship the same day or within 24 business hours.
• Delivery within the stated timeframe is guaranteed, or your shipping cost will be refunded in full. Some exceptions apply.
• Any delays in shipping will be notified via email.
• Expedited shipping will be sent via the seller's preferred method. FedEx, UPS, or USPS.

INCORRECT SHIPPING ADDRESS

If the customer provides an incorrect delivery address, we are not responsible for delivering the package to the wrong location. Depending on the shipping carrier's policies, you may need to pay additional fees to redirect the package to the correct address, or the package may be returned to the sender. Any and all return shipping charges will be deducted from your total refund.

EXCEPTIONS/EXCLUSIONS

• Expedited Shipping is available within 50 United States. 
• Orders shipped to Alaska and Hawaii addresses are excluded from free shipping promotions.
• Standard Shipping to Alaska and Hawaii is an estimate, not a guaranteed date.
• Standard Shipping to Alaska and Hawaii is non-refundable.
• Free Shipping within the contiguous US is an estimate, not a guaranteed date.
• Some products that are bulky or ship on-demand may not be eligible for Free Shipping and may have additional processing times. See checkout for shipping information and processing times.  
• Deliveries to PO boxes must ship via USPS and may take additional time to deliver.
• We do our best to collect and post the necessary funds required for shipping an item. However, there may be instances where we may not have collected these funds due to circumstances beyond our control. In such cases, we make every effort to collaborate with our customers to identify a feasible solution for large or bulky orders that incur high shipping costs. If additional funds need to be collected, a member of our Customer Care Team will contact you directly via email or phone.
• HPMS, Inc. The Therapy Connection reserves the right to cancel any order at any time.
• See our Shipping Policy for more details.

Questions?  Email us at hello@hpms.com

Items in new, unused, and resalable condition with all original packaging and inserts intact will not* incur a restocking fee if returned within the 30-day return period.

To request an RMA, email us at hello@hpms.com 

*See our FULL Return/Refund Policy for additional information on returns and refunds. Please review our Return Policy before making a return.